HomeFoodToll Free Helpline for elderly persons ELDERLINE (14567) becomes operational in several states

Toll Free Helpline for elderly persons ELDERLINE (14567) becomes operational in several states

Toll Free Helpline for elderly persons ELDERLINE (14567) becomes operational in several states

NewDelhi: In order to address the problems of elders in the context of the ongoingCOVID pandemic, the Ministry of Social Justice has started state wise call centres in major states under the ELDERLINE project. The facility is already made operational in 5 major States of UP, MP, Rajasthan, TN and Karnataka.In Telangana, this facility has been working for more than a year.

Efforts are being made to make them functional in all States by end of May, 2021.

These call centres can be reached by toll free number 14567. All elders may be advised to use this facility. The ELDERLINE is a facility operationalised with the assistance of Tata Trusts and NSE foundation.

The current status of the call centres is as given below:

StatesDate of commencementNumber of OfficersNumber of Actionable callsService Request RaisedService Request Closed
TN28th April 20218712515
MP28th April 20214163125
RJ28th April 202142583
KA28th April 2021312261
UP14th May 2021694137
      

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